liveops nation portal

Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Or, if, No college? Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Pay, Vacation time, You get to work from home. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Login to know the status of the ticket. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Across the web. GROW YOUR BUSINESS Unlimited Flex Vacation New Parent Leave Protection. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Connect and protect your employees, contractors, and business partners with Identity-powered security. It was as simple as they said, adds Myers. Remember me. Director of Customer Care, healthcare organization. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Earning potential. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. See all features. Browse case studies, customer service tips and other helpful resources for enterprises. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Copyright 2023 Liveops, Inc. All rights reserved. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. I still love it., You make your own schedule. Then, this is the place where you can find some sources which provide detailed information. Money is amazing, but like every job there are flaws. Sign an Independent Contractor Agreement. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Onboarding employees has become much more efficient. Earning potential. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Consider holiday gift experiences. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Support. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Liveops Nation Login. Then Liveops is looking for you! fits your experience, personality, and preferences the best? We would like to show you a description here but the site won't allow us. Liveops is a legitimate company. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. We understand the complex nature of managing independent contractors. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales process. ; The user selects the Duo Security option. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Life doesnt always run on a schedule. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Its a good company depending on the project you are on. Find top links about Liveops Nation Login along with social links, FAQs, and more. . Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Pros. They love it because it does what it's supposed to do.. Companies across a variety of industries trust Liveops to provide virtual contact center services. Organizations. Support. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Flexibility. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Live far from an urban center? Be a superhero sales agent with great earning potential. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. The more investment you make in yourself, the greater the reward. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Want to become a Liveops agent? The integrations looked complex. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Login here. Independent Contractors are responsible for expenses and control their profit and loss. Were now out of the back room and working with the business to add direct value, Huckabay says. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. You dont have to do anything else.. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. View our background requirements here. Please enable it to improve your browsing experience. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Liveops | Okta . john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Forgot your password? OR Look in your activation email. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Public Relations e-mail (press@liveops.com) Locations. Facilitating collaboration and communication with the best available solutions was another key goal. Thats up to you. Which equals no money! After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Forgot password? We'd have had to build out a lot of infrastructure. Improving Peoples Lives. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here To have an identity management solution that wasn't cloud-based really wouldn't work for us. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Goodbye long commutes, rigid schedules, and busybody managers. Want to become a Liveops agent? Okta offered exactly what Live Nation needed. TMCF is the nation's largest organization exclusively representing the Black College Community. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. You can also manage cookies in your browser settings. . He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. No ones done this, Huckabay says. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Find Out How & Apply . If there are system issues, you will not get paid. Login to know the status of the ticket. Okta goes so much further than other providers, Huckabay says. Once the Openforceplatform was in place, a major pressure point was released. Apply now and a member of our team will work quickly to review . Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Your customers deserve the best at every touchpoint. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Cons. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Not everyone will be as precious with your business as you are. To accept cookies continue browsing as normal. No problem. Username or Email Password. Learn more about how Liveops virtual contact center solutions can scale your business. For 10 years, she successfully owned and operated her own business in her home state of Indiana. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Quickly assessing customer needs and providing sound solutions. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. If there are system issues, you will not get paid. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. To accept cookies continue browsing as normal. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. I like feeling like Im helping people all from the comfort of home. IT Support You are using an unsupported browser. Go Further; Marketplace. Whats it like to be self-employed and provide virtual contact center services? Learn more about how Liveops virtual contact center solutions can scale your business. We didnt just evolve the remote contact center model, we revolutionized it. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. When someone leaves, they're deactivated. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Our developer community is here for you. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Submit ticket. Sign an Independent Contractor Agreement. Have additional questions about applying? Creatively solving problems. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Freedom. Liveops offers work from home in customer service and sales. Assist customers with orders, questions, and returns. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. From professional services to documentation, all via the latest industry blogs, we've got you covered. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Browse case studies, customer service tips and other helpful resources for enterprises. Check the Eligibility requirements and make sure were currently accepting applications in your state. Norton 360 with LifeLock helps keep your digital life safer. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. If you are looking for Liveops Agent Portal Okta? Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Be the customer care voice of top brands, providing best-in-class service. Customers sometimes need to speak with a live agent. Well learn about your business and help guide the best solutions based on your needs. Since you are self-employed, you are in control of your profits and losses. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. But what good is making your own schedule if you cant get a schedule? For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Were all looking at the same data one version of truth consolidated in a single repository. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Looks like you have Javascript turned off! With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Main hustle or side gig its all up to you. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Improving Peoples Lives. Functionality Add this integration to enable authentication and provisioning capabilities. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . . To find out more, read our Privacy Policy and Cookie Policy. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Login. Independent Contractor The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. You can also manage cookies in your browser settings. Some clients also pay commissions. Also the hiring process is long and it's unpaid. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. The background check requires a $24.99 processing fee paid directly to our vendor. But, the site does not guarantee that youll take calls during those hours. View our background requirements here. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Grow your home business through Liveops client network, working with the brands you know and love. Keep in mind, the more you service, the higher your earning potential! We cant do this. Cons are having to provide your own equipment. No problem. Still have questions? Learn about Liveops Enterprise Solutions Click Here . Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. The world class support of Liveops and unparalleled access to world-renowned clients. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. McAfee and Norton were almost a tie but by far the most popular amongst agents. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Want to become an Independent Liveops Agent. which is why weve been helping companies like yours for over 20 years. Guide customers through the claims process. Support staff employees are great and work hard to keep us busy and motivated. Liveops exists to improve people's lives, and . Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Heres a direct link to where you can sign up. Here's everything you need to succeed with Okta. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. We use cookies to improve your experience on our website. Not sure which client opportunity (or opportunities!) Login. Want to give someone something unique this holiday season? Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Provide support to users of top tax software providers. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Submit an application for an available virtual contact center opportunity. The sign-in URL is the web address you use in your desktop browser to access your company portal. Its why weve led the industry in virtual flex agent services for more than 20 years. Build a thriving work-at-home business providing remote customer service for top brands. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Learn about Liveops Enterprise Solutions Click Here . The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Passwordless. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Pros. I wish there was some type of base pay. management. Love the flexibility of the jobs, but wish training was paid. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems.

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